In this section, I have written a lot about ‘Change’ – resulting in a ‘new situation’ – not avoidable or even foreseen so as to take corrective steps beforehand. An effective leader is attuned enough to read the undercurrents of ‘Change’ that is going to happen in the market, in a group, in the company – and he is prepared intellectually and emotionally to meet the change!
But, I would like to discuss about how to create ‘Change’ and not just meet the Change. We all agree, positive energy is a critical requirement to carry out any task. Can leadership give positive energy to others in the team? I do not know how far every leader can do this. But, a transformational leader, can give positive energy to his followers to bring about the Change. Positive energy emanates from such a person – Example: It is said that when the former U.S. President, Bill Clinton, travelled by an elevator, others present in the elevator could feel the positive energy emanating from him. Now, this is true in case of any other charismatic leader.
In sales situations, an effective leader can speak nothing but can still inspire his followers by his body language and behaviour. What is happening is transfer of his positive energy! Definitely, words will inspire better but an effective leader uses his silence judiciously. The end result is ‘motivated’ followers achieving extraordinary results!
Another aspect to implementing change is ‘Anticipation’. Obviously, each member of the team is not equally endowed with same skills because individuals are different. By experience, I have realised that each reporting junior should be dealt with differently to meet the same goal of the team. That calls for understanding each person – a quick SWOT analysis in your mind – so that you can facilitate every member to meet the ‘Change’ with their existing strengths. In my earlier assignment in a start-up operation at chennai, I had a exceptionally hard-working junior who was shy because he lacked in English communication. Before he could seek my guidance, I suggested him to attend English speaking class every morning prior to the start of working hours. He was pleased that I identified a solution and eventually, he did meet the challenge successfully.
This transmission of emotional energy lets the leader to be the pilot of an situation or even an organisation, setting the course and direction. Needless to say, people not only pay more attention to the leader, they also tend to mimic them. So, it is essential for the leader to be exhibiting positive energy all the time, even during trying times. Extremely successful leaders exhibit high level of positive energy that spreads across throughout the organisation and the more the positive mood of the group leader, the more positive, helpful, and cooperative are those in the group.
Charisma depends on three factors: feeling strong emotions ( also called ‘passion’), being able to express such emotions and being the sender and not a receiver of such emotions. Highly expressive leaders communicate well with their facial expressions, their voice, their gestures – their whole body language. Such ability of leader inspires and captivates his followers. But, let me tell you – all this can fail if the leader is not sincere about the message he is delivering.
So, business plans can help in drawing the roadmap but it is the leader who ensures its implementation.